posted 02 June 2013 20:24            

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I am getting an error when trying to open a .wav file in the sample file editor. The error is 'the file contains fewer samples than its header indicates.' And subsequently the file does not open.

I've also gotten this error - 'The message#sumFromInteger;, sent to nil, an instance of class UndefinedObject, was not understood.'

What do these errors mean? Is there a work around to get the files to open in the sample file editor?

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posted 03 June 2013 16:36            

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Could you please create a short .wav file that has this problem and attach it to an email to support@symbolicsound.com? Thanks!

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posted 04 June 2013 13:15            

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I made a snippet of the .wav file I couldn't open with the sample file editor. I used protools to make the snippet. And lo and behold, when I tested to see if the snippet would open in the sample file editor, it did. I also tried converting the entire file in itunes, and that also opened up just fine after converting.

The files that give me the error 'contains fewer samples than its header indicates' were created with a tascam field recorder. Perhaps this recorder puts some metadata in the file, which could be tripping up the sample editor? Coverting the file in itunes is an easy work around. I am curious to know more about what the error is telling me.

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posted 04 June 2013 16:18            

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Please send an example by email and we will give it a try. Thanks!

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posted 04 June 2013 17:40            

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I've received a similar error when trying to run a 32-bit FP .wav file through the capybara 320. Only 24 integer audio files will run. As far as I understand, though, the paca(rana) can handle 32 integer and float. maybe try bringing the bit depth down?

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posted 09 June 2013 15:31            

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We found that the program that created this WAVE file is saving an incorrect value in the file header; this incorrect value is causing the error message in Kyma.

We have modified Kyma to be more forgiving of these sorts of errors and will open these files without complaining. The change will be available with the next update to Kyma.

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posted 10 June 2013 11:54            

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Great to hear. Thanks very much!

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