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Author Topic:   Unhandled exception data unavailable or EOF reached
timothyday
Member
posted 19 November 2004 17:55         Edit/Delete Message   Reply w/Quote
I've just upgraded to Mac OS 10.3.4, ProTools 6.4.1/MixPlus system, and Kyma X 6.09. I'm on a Capybara 320LS w/ FW. I was running 10.2.8/ PT 6.1 and Kyma 6.01?(From the install CD) and had no problems. Now when trying to play an oscillator or grain cloud I get the following mesage. Any thoughts? Thanks.

Kyma encountered this unexpected condition: Data unavailable or EOF reached

This may have occurred due to a problem in one of your Sounds.
The following information is provided to help you track down the problem. If you continue to get this message after having made sure there are no problems in your Sound, please contact Symbolic Sound customer support for assistance.

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MacDiskFileAccessor (class MacDiskFileAccessor class) received message #reportProceedingOn: sent from
an active MacDiskFileAccessor(Error: "Data unavailable or EOF reached") (class MacDiskFileAccessor) received message #reportErrorProceeding sent from
an active MacDiskFileAccessor(Error: "Data unavailable or EOF reached") (class MacDiskFileAccessor) received message #primSeekTo: sent from
an active MacDiskFileAccessor(Error: "Data unavailable or EOF reached") (class MacDiskFileAccessor) received message #seekTo: sent from
<Macintosh HD:Applications:Kyma:Waves:Waveforms:sine.aif> (class SamplesFile) received message #withByteArray4096Do: sent from
a GenericSignalProcessor (class GenericSignalProcessor) received message #downloadWavetableFromSamplesFile:toWavetableNumber nProcessor:readingFrom nProcessor: sent from
BlockClosure [] in [] in WavetableAllocator>>wavetableNumberFor nProcessor:currentTime: (class BlockClosure) received message #unboundMethod sent from
FastIdentityDictionary () (class FastIdentityDictionary) received message #at:ifAbsent: sent from
BlockClosure [] in WavetableAllocator>>wavetableNumberFor nProcessor:currentTime: (class BlockClosure) received message #unboundMethod sent from
FastIdentityDictionary (<Macintosh HD:Applications:Kyma:Kyma X.app:Internal:misctbls.aif>->2 <Macintosh HD:Applications:Kyma:Kyma X.app:Internal:cosine.aif>->2 <Macintosh HD:Applications:Kyma:Kyma X.app:Internal:misctbls.aif>->1 <Macintosh HD:Applications:Kyma:Kyma X.app:Internal:cosine.aif>->1 ) (class FastIdentityDictionary) received message #at:ifAbsent: sent from
a WavetableAllocator (class WavetableAllocator) received message #wavetableNumberFor nProcessor:currentTime: sent from
a Capybara33Scheduler (class Capybara33Scheduler) received message #addressForWavetablesInSound:microsound: sent from
Oscillator (class UnmodulatedOscillator) received message #initialValuesForAnacondaScheduler:changeBuffer:microsound: sent from
an AnacondaInterface (class AnacondaInterface) received message #outputInitialValuesForSound:scheduler:changeBuffer:microsound: sent from

UnmodulatedOscillator:Oscillator starting: 0 ending: 63072000000000 preorder: 26404 processor: 4 (class Capybara33SingleSuperMicrosound) received message #activateOn: sent from
a Capybara33Scheduler (class Capybara33Scheduler) received message #downloadScheduleStartDSPOnSound: sent from
BlockClosure [] in Capybara33Scheduler>>basicDownloadSound:starting:emitWarnings: (class BlockClosure) received message #unboundMethod sent from
Object userInterruptSignal (class Signal) received message #handle:do: sent from
a Capybara33Scheduler (class Capybara33Scheduler) received message #basicDownloadSound:starting:emitWarnings: sent from
BlockClosure [] in Capybara33Scheduler>>downloadSound:starting:emitWarnings: (class BlockClosure) received message #unboundMethod sent from
SignalCollection (a Signal with parent: a Signal with parent: Object errorSignal a Signal with parent: a Signal with parent: Object errorSignal ) (class SignalCollection) received message #handle:do: sent from
a Capybara33Scheduler (class Capybara33Scheduler) received message #downloadSound:starting:emitWarnings: sent from
a Capybara33Scheduler (class Capybara33Scheduler) received message #play: sent from
BlockClosure [] in [] in GenericSignalProcessor>>play: (class BlockClosure) received message #unboundMethod sent from
BlockClosure [] in [] in GenericSignalProcessor>>play: (class BlockClosure) received message #valueNowOrOnUnwindDo: sent from
BlockClosure [] in RecursionLock>>critical: (class BlockClosure) received message #unboundMethod sent from
BlockClosure [] in RecursionLock>>critical: (class BlockClosure) received message #valueNowOrOnUnwindDo: sent from
Semaphore () (class Semaphore) received message #critical: sent from
a RecursionLock (class RecursionLock) received message #critical: sent from
a GenericSignalProcessor (class GenericSignalProcessor) received message #accessProtect: sent from
BlockClosure [] in GenericSignalProcessor>>play: (class BlockClosure) received message #unboundMethod sent from
BlockClosure [] in GenericSignalProcessor>>play: (class BlockClosure) received message #valueNowOrOnUnwindDo: sent from
KymaCursor watch (class KymaCursor) received message #showWhile: sent from
a GenericSignalProcessor (class GenericSignalProcessor) received message #play: sent from
BlockClosure [] in SoundSelection>>actionPlay (class BlockClosure) received message #unboundMethod sent from
BlockClosure [] in SoundSelection>>actionPlay (class BlockClosure) received message #valueNowOrOnUnwindDo: sent from
KymaCursor watch (class KymaCursor) received message #showWhile: sent from
a SoundSelection (class SoundSelection) received message #actionPlay sent from
BlockClosure [] in [] in KWindow>>dispatchMenuMessage: (class BlockClosure) received message #unboundMethod sent from
a Signal with parent: Object errorSignal (class Signal) received message #handle:do: sent from
BlockClosure [] in KWindow>>dispatchMenuMessage: (class BlockClosure) received message #unboundMethod sent from
BlockClosure [] in KWindow>>dispatchMenuMessage: (class BlockClosure) received message #valueNowOrOnUnwindDo: sent from
a KymaSoundEditorView (class KymaSoundEditorView) received message #dispatchMenuMessage: sent from
BlockClosure [] in KymaSoundEditorView>>dispatchMenuMessage: (class BlockClosure) received message #unboundMethod sent from
BlockClosure [] in KymaSoundEditorView>>dispatchMenuMessage: (class BlockClosure) received message #valueNowOrOnUnwindDo: sent from
a KymaSoundEditorView (class KymaSoundEditorView) received message #dispatchMenuMessage: sent from
BlockClosure [] in KMenu>>dispatchKeyboardMenuPick:forMenuBar:inWindow: (class BlockClosure) received message #unboundMethod sent from
BlockClosure [] in KMenu>>dispatchKeyboardMenuPick:forMenuBar:inWindow: (class BlockClosure) received message #valueNowOrOnUnwindDo: sent from
a KymaMacPowerPCInterface (class KymaMacPowerPCInterface) received message #highlightMenu:inMenuBar:inWindow:while: sent from
a KMenu (class KMenu) received message #dispatchKeyboardMenuPick:forMenuBar:inWindow: sent from
BlockClosure [] in KMenuBar>>dispatchKeyboardMenuPick:for: (class BlockClosure) received message #unboundMethodwith: sent from
(a KMenu a KMenu a KMenu a KMenu a KMenu a KMenu a KMenu ) (class Array) received message #do: sent from
a KMenuBar (class KMenuBar) received message #dispatchKeyboardMenuPick:for: sent from
a KymaSoundEditorView (class KymaSoundEditorView) received message #processKeyboardMenuPick: sent from

KymaKeyboardMenuEvent(a KymaSoundEditorView): 401455 505@364 $P 50 800 (class KymaKeyboardMenuEvent) received message #dispatchFor: sent from
a KymaWindowSensor (class KymaWindowSensor) received message #dispatchNextEventBefore: sent from
a KymaController (class KymaController) received message #dispatchNextEvent sent from
a KymaController (class KymaController) received message #eventLoopBody sent from
a KymaController (class KymaController) received message #eventLoop sent from
BlockClosure [] in [] in KymaController>>startUp (class BlockClosure) received message #unboundMethod sent from
Object userInterruptSignal (class Signal) received message #handle:do: sent from
BlockClosure [] in KymaController>>interruptHandle: (class BlockClosure) received message #unboundMethod sent from
BlockClosure [] in KymaController>>interruptHandle: (class BlockClosure) received message #valueNowOrOnUnwindDo: sent from
a KymaController (class KymaController) received message #interruptHandle: sent from
BlockClosure [] in KymaController>>startUp (class BlockClosure) received message #unboundMethod sent from
Object errorSignal (class Signal) received message #handle:do: sent from
a KymaController (class KymaController) received message #errorHandle: sent from
a KymaController (class KymaController) received message #startUp sent from
BlockClosure [] in ControlManager>>activeControllerLoop (class BlockClosure) received message #unboundMethod sent from
Controller badControllerSignal (class Signal) received message #handle:do: sent from
a ControlManager (class ControlManager) received message #activeControllerLoop sent from
BlockClosure [] in ControlManager>>launchBaseProcess (class BlockClosure) received message #unboundMethod sent from
Process terminateSignal (class Signal) received message #handle:do: sent from
BlockClosure [] in BlockClosure>>newProcess (class BlockClosure) received message #unboundMethod sent from


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SSC
Administrator
posted 20 November 2004 03:04         Edit/Delete Message   Reply w/Quote
Can you check in the Finder to make sure that "Macintosh HD:Applications:Kyma:Waves:Waveforms:sine.aif" exists and is more than 13000 bytes long? Thanks!

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timothyday
Member
posted 20 November 2004 09:42         Edit/Delete Message   Reply w/Quote
sine.aif is 16,568 bytes long. there's no compatibility issues with 10.3.4 and Kyma X 6.09? Thanks!

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SSC
Administrator
posted 20 November 2004 15:42         Edit/Delete Message   Reply w/Quote
Please try resetting the preferneces by starting Kyma with the Caps Lock key down. When it asks, please confirm that you want to reset the preferences.

Let us know if this changes anything.

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timothyday
Member
posted 20 November 2004 17:42         Edit/Delete Message   Reply w/Quote
No good. Reset the prefs and got the same message.

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timothyday
Member
posted 23 November 2004 12:44         Edit/Delete Message   Reply w/Quote
Anyone encountered a problem with this setup? Any thoughts?

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rafe
Member
posted 24 November 2004 02:55         Edit/Delete Message   Reply w/Quote
have you considered upgrading to 10.3.5 or 10.3.6 (i think it is available now).

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SSC
Administrator
posted 24 November 2004 10:00         Edit/Delete Message   Reply w/Quote
It almost looks as if your copy of the Sine table might have gotten damaged when you installed it. (You aren't using "file vault" are you?)

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timothyday
Member
posted 27 November 2004 10:43         Edit/Delete Message   Reply w/Quote
Thanks for the replys.
I can't upgrade to 10.3.5 or above. Digidesign has stopped support for PT Mix systems at 10.3.4. Bummer.

I am not using file vault. It's more than just the sine file. Any file from that folder(for grains or oscillators) gives me the same message.
Odd.

Thanks again. Happy Holiday!

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SSC
Administrator
posted 27 November 2004 11:01         Edit/Delete Message   Reply w/Quote
Are you logged in as a different user than when you installed Kyma? (For example, you installed it as Admin and are using Kyma logged in as yourself.)

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timothyday
Member
posted 28 November 2004 09:59         Edit/Delete Message   Reply w/Quote
No. I'm the only user and logged in as the admin. Any chance this is a hardware issue? Any diagnostics I can run on the Capybara? I'll do a ground up re-install of the whole system after the holiday weekend and report back.
Thanks.

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SSC
Administrator
posted 28 November 2004 10:07         Edit/Delete Message   Reply w/Quote
It does not sound like anything that could be caused by a hardware problem (unless there is a problem with your Macintosh itself). If you decide to reinstall, please rename your old Kyma folder (so that you install into a new Kyma folder). This way, if reinstalling fixes the problem, we would have an opportunity to try to figure out what was different.

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pete
Member
posted 29 November 2004 06:28         Edit/Delete Message   Reply w/Quote
Hi Timothy
I'm sure you have already done so but just in case, Have you repaired permissions in the hard disc utilities. We find that we have to repair permissions every time we install anything on a G5 and at regular intervals after that to get any thing to work.

Some installs we've found that the permissions must be repaired imediatly after instaling and before the reboot. Trying to repair them after the reboot had happend didn't cure the fault.

Pete.

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timothyday
Member
posted 30 November 2004 09:33         Edit/Delete Message   Reply w/Quote
Happy to report that re-installing the Kyma software from the CD and fixing permissions appears to have fixed the above problem. I can return to the land of Oscillators an Grain clouds. Time to get back to work. Thanks for all the help. Cheers.

SSC, I'd be happy to go further and figure out what happened to the previous installation.

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timothyday
Member
posted 04 December 2004 14:25         Edit/Delete Message   Reply w/Quote
After three days of working the above error message has returned. Odd

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SSC
Administrator
posted 04 December 2004 14:34         Edit/Delete Message   Reply w/Quote
Let's take this to direct email, please. We can summarize the results when we have figured out what is happening.

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