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Author Topic:   Frying Flame
bluefire
Member
posted 31 May 2009 01:02         Edit/Delete Message   Reply w/Quote
This afternoon my debut with Kyma at Maker Faire was a glowing success. People loved it, and I loved it. I am now hooked on Kyma <grin>. And am also now minus a Flame, cuz just before my second set, I cleverly plugged a 12V preamp power supply into the Flame, and not too surprisingly, the Flame no longer responds <sigh>.

Tomorrow I'll have to do something in Max, which may seem a bit less fun. It's interesting comparing them.

How easy or difficult is the Flsme to fix? Does it mean buying a new Flame?

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SSC
Administrator
posted 31 May 2009 10:56         Edit/Delete Message   Reply w/Quote

We will send you an RMA by email tomorrow. (It sounds like you will need a replacement Flame PC board .

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FrancoisVacherot
Member
posted 01 March 2011 19:35         Edit/Delete Message   Reply w/Quote
Same mistake here ... do I need to replace the whole board ? are there any fuse in the flame ?

Thanks

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SSC
Administrator
posted 01 March 2011 21:11         Edit/Delete Message   Reply w/Quote
Please send an email to info-kyma@symbolicsound.com requesting an RMA. There is a functional fuse, but it cannot protect against 12 V.

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FrancoisVacherot
Member
posted 03 March 2011 08:00         Edit/Delete Message   Reply w/Quote
Hi

I sent you a mail yesterday, did you received it ?

Regards

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SSC
Administrator
posted 03 March 2011 08:31         Edit/Delete Message   Reply w/Quote
Received!

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