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Author Topic:   Help : Paca setup with Konnekt 8
ATS
Member
posted 22 December 2009 01:33         Edit/Delete Message   Reply w/Quote
Hi all,

I finally got my hands on a Paca and Konnekt 8, but have spent many hours now trying to get them to play nicely in my setup without much success. Could anyone help? I'm not sure what else to try.

My current setup is :

Mac Pro 8-core -> Apogee Ensemble (main interface)
-> Paca -> Konnekt 8

Ensemble <---> Konnekt8 (spdif i/o)


At the moment the signal path is :
- sound exiting my DAW via the SPDIF output of the Ensemble
- Entering the Konnekt SPDIF In and appearing on Kyma Inputs 1/2
- Processing through Kyma (basic audioinput patch)
- Exiting Kyma Outs 1/2 to Konnekt SPDIF out
- Konnekt SPDIF out to Ensemble SPDIF In

Sound comes through, but is frequently dropping out. The dropouts seem to be entirely on the Konnekt/Kyma's SPDIF input. The Konnekt is set up to sync to the SPDIF clock of the Ensemble. I have tried multiple pairs of SPDIF cables, and have followed the Konnekt series setup directions from the Symbolic Sound website as thoroughly as possible. I have run this sort of setup with other audio interfaces/computers before with no problems.

Thoughts?


Thanks in advance,
Tom

p.s. - I'm not sure there is anything more torturous than having a new piece as powerful as the Paca in front of me and not being able to use it!

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ATS
Member
posted 22 December 2009 01:40         Edit/Delete Message   Reply w/Quote
I forgot to mention that the drop coincide with a message in Kyma's DSP Status box that flashes "OUT OF REALTIME" along with the drops.

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SSC
Administrator
posted 22 December 2009 08:52         Edit/Delete Message   Reply w/Quote
Please try starting Kyma with without Preferences in case there is an incompatible setting. To do this, put the caps lock key down before starting Kyma and answer yes to the question about whether you'd like to start without the Preferences.


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ATS
Member
posted 22 December 2009 11:39         Edit/Delete Message   Reply w/Quote
Thank you for the advice, but no luck yet!

I did what you suggested and encountered the following :

- Kyma Software boots OK
- enter status window to switch from silent drive to konnekt8
- switch clock from internal to spdif
- Receive the following message :
"The Paca is not responding.
Unhandled Firewire bus reset or a Firewire error. (22)"

- click "reload"
- Receive message asking that I turn kyma on
- shut down paca and reboot paca
- switch to konnekt8
- complete OSX freeze/crash

- Hard restart
- attempt process again with caps lock
- accept prompt about starting without preferences
- Kyma software boots ok
- dsp status already set to konnekt8, but everything else looks to be a blank slate
- "OUT OF REALTIME" errors occur as soon as I load
- Dropouts are sometimes accompanied by the Paca reading :
"Host Computer Connected"
"Searching for Audio Interface"
- These two messages occur together and sometimes recur every 30 seconds or so.


OK, that's as much as I know now. Any more suggestions?


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SSC
Administrator
posted 22 December 2009 11:46         Edit/Delete Message   Reply w/Quote
First, could you please get the latest version (Kyma 6.73) from tweaky. Then let's try to simplify the set up so we can isolate the problem.

Could you please try connect it as
Mac Pro (800)-> Paca (800) -> Konnekt 8 (400)

Please completely disconnect the Ensemble from the FireWire bus for this test. Thanks.

[This message has been edited by SSC (edited 22 December 2009).]

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ATS
Member
posted 22 December 2009 12:20         Edit/Delete Message   Reply w/Quote
Hi,

OK, I have set it up as you have requested with the Ensemble disconnected, and the latest update/firmware on the Paca. I loaded Kyma with the preferences ignored and set the Konnekt8 in the Status window with the clock set to Internal. I am having no problem using the analog outs.

Where next, Doc?

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SSC
Administrator
posted 22 December 2009 12:32         Edit/Delete Message   Reply w/Quote
Good, ok, next step would be to power down, connect Ensemble to the Mac Pro 400 port (leaving the Paca connected to the Mac 800 port). And make sure the Mac+Ensemble audio sounds good and that the Kyma/Paca/Konnekt analog continues to work correctly. (For the moment, hold off on reconnecting the S/PDIF so we can reintroduce one element at a time, ok?)

Thanks!

[This message has been edited by SSC (edited 22 December 2009).]

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ATS
Member
posted 22 December 2009 18:50         Edit/Delete Message   Reply w/Quote
Hi again. I just got a chance to try this and yes, everything works nicely. The problem definitely seems to lie within the SPDIF. Hmmm....
?

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SSC
Administrator
posted 23 December 2009 11:43         Edit/Delete Message   Reply w/Quote
OK, good, we are narrowing in on it then. What does the Ensemble say is its clock source?

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ATS
Member
posted 23 December 2009 11:53         Edit/Delete Message   Reply w/Quote
Hi again.

The Ensemble's clock is set to internal with Sample Rate Conversion set to "none" (because I'm running everything at 24/44)

The Konnekt8 is set at Clock:SPDIF and 44.1khz. I have double checked this both in the Kyma Status window and when running the TC Near control panel before uninstalling it. I even reinstalled it to check those settings again.

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SSC
Administrator
posted 23 December 2009 13:26         Edit/Delete Message   Reply w/Quote
OK, then could you please start from everything being shut down. Then:
* Start audio converters
* Start Mac
* Power up Pacarana by pressing front panel touch strip
* Then start up Kyma

If necessary, select Konnekt8 as your audio I/O.
Select clock source.

If the problem occurs, please create a debug log and email it to us at support@symbolicsound.com. (To create a debug log, hold down shift+ctrl and then select DSP Status from the DSP menu and say that you would like to save the file).

Thanks!

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