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Author Topic:   Saffire Pro not showing up
TazioSchiesari
Member 		posted 21 January 2015 15:17         Edit/Delete Message   Reply w/Quote
Hi I have already emailed SSC about this but I would still like some user feedback on in.

I just got this interface for the Pacarana and for the life of me I can't make Kyma see it. I previously installed it on my Mac but right after I removed all the files like Focusrite suggests.
Does anybody have some experience to share on this?

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gustl
Member 		posted 26 January 2015 04:46         Edit/Delete Message   Reply w/Quote
Have you made any progression? The reason I'm asking is I want to get rid of my MOTU Traveler and get a Saffire Pro 40. Before I order it would be nice to know if this is a general problem or only concerning your Saffire...

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TazioSchiesari
Member 		posted 26 January 2015 08:08         Edit/Delete Message   Reply w/Quote
No, I'm waiting on Kurt to let me know at the moment.

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gustl
Member 		posted 02 February 2015 04:50         Edit/Delete Message   Reply w/Quote
Recently I bought the Saffire Pro 40. Out of the Box it worked fine with Kyma. However you need to install the drivers once unless you want to have the inputs routed to the monitor outputs directly.
After removing all the files as recommended here http://us.focusrite.com/answerbase/how-do-i-remove-saffire-mixcontrol-from-my-mac I experienced the same problem: Kyma will not recognoze the interface.

The problem isn't Kyma it is Focusrite. The uninstall instructions don't remove the drivers totally. I can still select the Saffire on my mac. I think you have to contact Focusrite about this.
As a workaround I suppose making a Backup before installing and move back after making your configuration!

Best,
Gustl

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TazioSchiesari
Member 		posted 02 February 2015 07:41         Edit/Delete Message   Reply w/Quote
Thanks gustl, I did contact them, I'm waiting for a response.
It sucks though. I had it sitting there for while now.

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TazioSchiesari
Member 		posted 03 February 2015 02:00         Edit/Delete Message   Reply w/Quote
SOLVED.

I had the one to last firmware for because last time I updated the Pacarana got fried so I chose not to update for minor fixes.

Kurt told me the support was introduced just lately, so updating the firmware solved the issue!

Thanks again Kurt!

[This message has been edited by TazioSchiesari (edited 03 February 2015).]

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gustl
Member 		posted 03 February 2015 11:47         Edit/Delete Message   Reply w/Quote
Hi Tazio,

How did you uninstall the drivers? I followed the instructions in the link I've posted but the Saffire was still showing at my interfaces and Kyma couldn't connect. I don't want to backup and restore everytime I make a change in the configuration..

Thanks!

edit: Solved! I forgot to remove the extensions file...

[This message has been edited by gustl (edited 04 February 2015).]

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