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Author Topic:   Broken Capybara Firewire interface
JobVanZuijlen
Member
posted 13 June 2014 09:05         Edit/Delete Message   Reply w/Quote
After a long while of not using my Capybara, it decided I would try to reinstall Kyma on my PC with updated OS (Windows 7 Ultimate).

However, I couldn't do the hardware installation, because the Firewire interface was no longer functioning; apparently it died in silence at some point. The power supply is fine and the FW interface gets power; it just no longer works.

I've little hope of a solution as this is ancient technology, but I thought I would bring it up anyway and get some sympathy...

I only have the basic Capybara and found that it really is underpowered for a lot of things. I thought of upgrading, but it's quite an investment and my main interest has shifted away from sound and music to animated filmmaking, so I have a hard time justifying the expense.

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JobVanZuijlen
Member
posted 18 June 2014 18:55         Edit/Delete Message   Reply w/Quote
No luck, I suppose...

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SSC
Administrator
posted 18 June 2014 20:07         Edit/Delete Message   Reply w/Quote
If you'd like us to try to fix the Flame, please send an email to info-kyma@symbolicsound.com and request an RMA. No guarantees, but we can have a look at it to see if it is fixable.

Thanks.

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JobVanZuijlen
Member
posted 19 June 2014 08:26         Edit/Delete Message   Reply w/Quote
Thank you! I will do that.

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